FAQ Interactive is a digital agency, based in Sydney and operating since mid-2007. 
Since our humble beginnings, over the course of 10 years, we have developed, managed and supported more than 500 websites, custom web applications and mobile apps.



Pau Te Hau






Over 10 years of online development and design experience.

The key reasons why FAQ has continued to thrive whilst others have failed is due to retention of key personnel. Most of our staff (local & offshore) have been with us for 5 years or more and completely familiar with our internal processes.

The 3 directors of FAQ Interactive, Phil Cawthorne, Simon Edwards & Mohammad Kabir; are first and foremost, business owners and have faced many of the same challenges that most businesses in Australia face. They have each managed departments for large Multinational Corporations prior to joining forces and starting FAQ.

With more than 20 years of commercial experience each, Phil, Simon & Mohammad bring a highly consultative approach to conceptualising and implementing technical solutions.

"a common-sense, commercial approach to web & software development"

Nearly every job we do has a bespoke or custom element to it. Whether this relates to design, functionality, workflows or even content; it’s never exactly the same as a previous job.

Before we undertake any project, we take the time to understand the business or organisation’s key objectives (whether this be commercial or community focussed). When we think that there is a better or more efficient method of achieving an objective (both immediate and long-term), we advise our clients accordingly. Of course, we always respect our client’s final decision, even if it is contrary to our advice.
This consultative approach enables you to focus on your core business, safe in the knowledge that an experienced business consultant is thinking strategically about your business activities online.

Contact FAQ today on 02 8228 7355


As online specialists and have created online solutions for some of Australia’s largest industries.

Our connections and expertise in online marketing and database configuration means we understand your business and what you need to achieve success.

We are a one stop full service agency.
You can save yourself time, money and sanity by choosing FAQ for all your online and offline design needs including your website, business stationery, corporate identity and much more.

Our expertise and services also extend abroad with our office located in Dhaka, Bangladesh. Our professional FAQ team in Dhaka provide programming, design and technical assistance for a variety of clients and agencies. 

So if you are looking for an intelligent solution, look no further and meet the team. 

Phil Cawthorne

Commercial Director

Mohammad Kabir

Technical Director

Ronald Botleroo

Business Analyst

Simon Edwards

Creative Director

Carlos Guajardo

Creative Lead

The right balance of local and offshore developers

In recent years, the emergence of outsourced off-shore development and the rising costs of skilled, local developers has meant that many digital agencies have either struggled to remain competitive in terms of pricing, or compromised the quality of their service by using outsourced developers without the proper management and communication structure.

The main issue with outsourcing development off-shore, ultimately revolves around communication. This is where FAQ differs from other digital agencies… While we can provide the full gamut of development and support services from our Sydney team, we also have a full team of developers based in Dhaka, Bangladesh.

The team utilise all of our internal systems and follow our documented processes. They all speak & read English fluently and communicate with our team in Sydney each day. All design, project management, quality control, and client communication would be handled via our Sydney office. This keeps our costs down (and in turn, yours) and also gives us the ability to dedicate more resources to a project when required, in order to meet tight deadlines.

Contact FAQ today on 02 8228 7355

Mahfujul Islam

General Manager

Jubair Kabir


Ujjwal Kumar Gupta

App Team

Asfaqur Rahman Sourav

Web Team

Syedzadi Shahira Khanam

QA Team

Tokyo Chakma

Team Leader, Web

Gazi Alamgir Sadat


S. M. Kamaruzzaman Zuel

Web Team

Md. Shamsuzzaman Shohag

Web Team

Israt Jahan Rimi

QA Team

Kumaresh Baruri

Team Leader, App

Md. Jamshed Alam Bhuyan

App Team

Tanjir Ahmed

Web Team

Md. Radwan Naeem Manik

Web Team

Nipa Monalisa

QA Team


The art of conceiving of and producing a method, product or service to benefit an idea or purpose, whether it be achieving of a target and/or communication a goal in a visual and functional manner.


Bringing into existence a conceived design developed with the purpose of sharing  information and generate, produce a response and or result through a third parties interaction or involvement.


Providing an intelligent relationship between individuals (users) for the purpose of efficiently providing, sharing or giving access to targeted information, methods, products and or services. 

If you have a great idea,
FAQ can help your vision become reality!