With years of web development experience, 100’s of customers and outstanding in-house developers & designers, FAQ can develop a truly exceptional website for your business, organisation, product line or community project. As one of Australia’s leading digital agencies, we make it our business to properly understand the commercial & strategic needs of our clients and then translate this understanding into a highly-effective, digital solution.

Mercure Carbon Calculator


The Dinner Ladies Web App


Resourcing Parents – Web App


Deadly Tots


Get your website to stand out from the crowd.

According to the Netcraft January 2018 Web Server Survey there are 1,805,260,010 (over 1.8 billion) websites in operation. Given this enormous number of sites, it’s vital that your website stands out from the crowd.

Our web team are highly proficient with common CMS platforms (e.g. WordPress and Magento), as well as Enterprise-level systems, such as Kentico CMS.

If you are looking to design something truly unique; or redesign the front-end of your own custom software application, our design and development teams have years of experience and countless examples of bespoke website design.

We also offer a range of support services including hosting & maintenance, to ensure the continuity and security of your website.

Website Products/Services

WordPress Themes

WordPress is the most-widely used CMS today (over 75 million sites) and gives you access to 1000’s of prebuilt themes (design, layout & functionality) to configure & personalise to your needs.

Kentico Websites

As a certified Kentico Partner FAQ can help you with a more flexible online customer experience. We provide design, development, plus ongoing support & maintenance across this powerful CMS platform.

Bespoke Websites

So many websites look very similar these days and most of the 1.8 billion sites use the same general design & layout. Have your website stand out from the crowd, with a unique, bespoke design.


Our Content Management System CMSarchitect, is the FAQ Interactive simple online ‘in your browser’ tool that enables you to create and maintain all your online (website) content safely and easily.

Hosting & Storage

FAQ Interactive offers hosting and storage for your files and site as a part of our own packages or you can have it stored externally. We can help save your business time & money when FAQ host and back-up your services.

The website design process – how does it all happen?

    At this point in the process, FAQ Interactive will sit with the client to determine the goals of project and understand needs. A formal quote & contract is given. Upon receipt of contract and deposit, a start date is established.

    We create wireframes & mockups to identify problems before they arise. After presenting mockups, there may be some iteration. We also use this time to mix elements from one mockup with another depending on the client request Once approval is given, content from you is due.

  • CODE
    We begin the coding process by creating a template for the main page layouts. We then set up the site on a development server so we can test each piece of functionality and implement the content.

    In this stage, you will receive a link to preview the site progress. We’ll ask for your feedback and make any necessary tweaks to the content, layout and function. Once you are happy with the final product we will launch your new site!
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What latest trends to consider in designing website excellence.

Brighter colours

There’s no such thing as a web safe colour no more. These days our devices and monitors are better equipped to handle richer, more vibrant colours, giving website designers more choice and freedom to explore use of colour. Bright and bold colours can instantly attract attention and provide another way for brands to set themselves apart from the boring competition.

Big and bold typography

Similarly, typography has come a long way. Device resolutions are getting sharper meaning legibility is getting easier, giving rise to designers experimenting with custom fonts. We’re also seeing oversized typefaces, which can improve user experience (UX). Injecting a little bit of personality into your typography will add to an impactful website design.

Gradients and shadows

Goodbye flat design, shadows and dynamic gradients are making a comeback. We’re noticing gradient filters being applied to photos to create a more visual impact, and gradient backgrounds are proving to be a great alternative where images are hard to source. Our web designers are also exploring shadow effects. When combined with colourful gradients they can create more depth and enhance the UX of your website.


With so many cool creation tools out there for designers, we’re seeing lots of small animations popping up as a new way of engaging users and creating a more dynamic site. Animation helps with brand storytelling, conveying ideas and informing audiences in a snapshot. It’s great when used for entertaining the user while a page is loading, or as an interesting hover from a regular static link.

Particle background effects

Continuing on the animation path particle backgrounds are great at attracting instant attention. It’s all about creating subtle movement within a backdrop or image to create dynamic backgrounds and eye-catching visual effects. The beauty of incorporating this into your website design over video backgrounds is the quicker loading times.

Asymmetric layouts

The move from traditional grid based layouts to a more unconventional style was a trend that surfaced in 2017 and the appeal remains strong. The use of asymmetrical layouts allows for a more unique experience and web designers are embracing the fresh change.


Custom illustrations can really bring out a brand’s personality and make your business more approachable. It’s a great way to visually engage your audience and make your brand stand out.

Keep evolving

We recommend refreshing your website design every 3 to 5 years to ensure the best and most modern, up-to-date user experience and give your business that competitive edge.

If you have a great idea,
FAQ can help your vision become reality!